Get in Touch With Us

We are a small, dedicated editorial team committed to producing accurate, well-researched content about online casinos that operate outside the GamStop self-exclusion scheme. Every page on this site is reviewed, fact-checked, and updated regularly — and we take that responsibility seriously.

If you have spotted an error, have a question about something we have published, or simply want to share feedback, we want to hear from you. Honest input from readers helps us keep our guides reliable and up to date.

When to Contact Us

There are several good reasons to reach out:

• Factual corrections — If a figure, date, or detail on any of our pages looks wrong, please flag it. We will investigate and update the content promptly.
• Content suggestions — Is there a topic you feel we have not covered thoroughly? We welcome suggestions for new guides, comparisons, or explainers.
• Editorial enquiries — Journalists, researchers, or writers who want to reference our work or discuss a collaboration are welcome to get in touch.
• General feedback — Positive or critical, we read everything. If something on the site confused you or could be clearer, let us know.
• Technical issues — Broken links, pages that will not load, or display problems on mobile — report them here and we will sort it out.

How to Reach Us

The quickest and most reliable way to contact us is by email. We aim to respond to all messages within two working days, though during busy periods it may take a little longer.

Send your message to: info@ninejars.co.uk

Please include as much detail as possible in your message. If you are reporting an error, mention the page URL and the specific section so we can locate it quickly. If you are making a suggestion, a brief outline of what you have in mind is more than enough to get the conversation started.

A Note on Response Times

We are a lean editorial operation, not a large corporation with a customer service department. Every enquiry is read by a real person, and we give each one proper attention rather than sending automated replies. That means responses are considered and relevant — but it also means we ask for a little patience if your query arrives during a particularly busy period.

We look forward to hearing from you.